Feedback is important to us, both positive and negative, as this helps us to identify the things we do well, but equally it helps us to identify the areas where we need to improve.
Compliments recognise the positive impact officers and staff have on our communities. Once received these are followed up with the respective line management team.
Concerns help us to understand the issues that matter to you. We hope you don’t have cause to complain. However, if you do, we want to resolve it as quickly as possible for you.