General Contact Details

As the current situation with the coronavirus/COVID-19 changes daily, for the benefit of everyone’s safety and wellbeing, we have to adjust our services. While we have the resources to remain functional and accessible, like other organisations, we have to adapt the way we work during the obvious challenges we face right now. As many of our staff will be working remotely and not in our office, we ask you to:

Please leave a voicemail when you call the Office of the Police and Crime Commissioner on 01267 226440 We won’t be able to answer calls directly, but will respond to your voicemail as soon as possible.

Please send an email to opcc@dyfed-powys.police.uk rather than posting us a letter We will be able to deal with emails in a more timely manner than mail.

We appreciate your understanding and support during this challenging time.

Please Note: We do not currently operate a face-to-face service – if you do visit our office, you should not expect to be seen by a member of staff.

  

Coronavirus / COVID-19

The OPCC would like to advise all individuals that current guidance relating to Coronavirus (COVID-19) can be located through the websites identified below. It should also be noted that you need to regularly refer to these websites for the most current advice and to ensure that you are compliant with Government advice:

  1. Gov.uk Website - https://www.gov.uk/coronavirus
    This website includes all of the current Government guidance including: How to protect yourself and others; Employment and Financial Support; School Closures, Education and Childcare; Businesses and Other Organisations; Healthcare Workers and Carers; Travel; How Coronavirus is affecting Public Services; How You Can Help and Coronavirus (COVID-19) cases in the UK.
  2. NHS Website - https://www.nhsdirect.wales.nhs.uk/coronavirus(2019ncov)
    This website includes: Advice for everyone; Advice for people at high risk; Symptoms and what to do and Self-isolation information.

Thank you for taking the time to familiarise yourself with this information – stay safe and take care.

 

Dyfed Powys Police and Crime Commissioner welcomes correspondence in Welsh and in English, and we will ensure that we respond to any correspondence through the language of your choice. Corresponding via the medium of Welsh will not endure any delay.

Dyfed-Powys Police and Crime Commissioner operates a paperless office and as such any documentation which you provide us with will be scanned and uploaded to our systems and the document securely destroyed. This enables us to hold accurate and secure information, but also retrieve it as and when necessary. Submitting ‘original’ personal documents should be avoided where at all possible , however if you do so these will not be destroyed/shredded without your written permission, you should make this expressly clear in your correspondence with us in order to ensure we are aware of your wish for a document to be returned. Please note that we will NOT routinely return any documents unless specifically requested to do so and then only if it is an ‘original’ which cannot be replaced.

 

For information about how we handle your personal information, please read our privacy notice at:

opcc-privacy-notice-cym-feb-2021.pdf (dyfedpowys-pcc.org.uk) Documentation that contains your personal information will be managed in accordance with the Dyfed-Powys Police and Crime Commissioner Retention and Disposal Policy.

 

Office Address

Dyfed-Powys Police and Crime Commissioner
OPCC
PO Box 99
Llangunnor
Carmarthen
Carmarthenshire
SA31 2PF

Phone / Email

01267 226440

opcc@dyfed-powys.pnn.police.uk

Opening hours

Monday to Thursday - 9:00am to 5:00pm

Friday - 9:00am to 4:30pm

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